Heart & Soul Luxury Crackers – Christmas Hygge FSC Mix

Availability: Out of Stock

SKU: BIO-KC0412-FMP

£10.99

Make sure everyone has a cracker to pull this Christmas with these gorgeous and eco friendly crackers from Heart & Soul!

These locally made and filled Christmas crackers are a great way to celebrate with loved ones whilst caring about our planet as each one has an eco-conscious gift inside.

Plastic Free, Eco Friendly, Fully Recyclable, Sustainable.

 

You want to be at the Heart and Soul of every party, celebration and special occasion, giving your guests the very best then these crackers are definitely for you! At Heart and Soul they put their heart and soul in all that they do, helping you create moments and lasting memories through beautiful and sustainable products.

These locally made and filled Christmas crackers are a great way to celebrate with loved ones whilst caring about our planet as each one has an eco-conscious gift inside.

Each Cracker contains:

  • A Hat,
  • Satisfying Snap,
  • Amusing Joke/Motto &
  • One of the following Gifts: Bottle Opener, Wooden Tree Decoration, Wordsearch Puzzle, Stocking Cookie Cutter, Tweezers, Magic Trick, Dot-to-Dot Puzzle, Screwdriver Keyring, Wine Charms & Heart Paperclip.

Not for sale to persons under 12 years. Do not pull near eyes or ears. Do not remove snap. Pull both ends at arm’s lengthfirmly and sharply.

Recyclable Packaging – Recyclable Product – Reusable Contents – Non-Plastic Contents – FSC Certified.

Heart and Soul – Their Story

The Heart and Soul Studio boasts a team of dedicated professionals with over 40 years of industry experience and incredible knowledge in producing sought after ranges for all occasions.

We transform paper, fabric, and so many other ingredients into creatively inspiring products which bring joy and engagement to life’s celebrations both at home and away from home.

Our journey began with the ultimate occasion (Christmas) and the iconic table decoration (crackers) at the dining room table, and we quickly became brand leaders through innovation at every level of affordability and building a reputation for quality and loyalty to our customers.

From humble beginnings with just a handful of staff in the business, we have grown into being a family run multimillion £ organisation that works with hundreds of businesses bringing fun and enjoyment to millions of people.

Whilst retaining our legacy we have expanded to become experts in sustainable products across a portfolio spanning some of the biggest categories in retail, wholesale and foodservice – to suit every budget and any occasion which brings people together.

COVID-19 UPDATE – Please be aware some delivery networks are experiencing ‘some’ delays due to demand and ongoing employer covid working restrictions – please allow some extra time for shipping – we hope to see these related issues drop very soon (last updated 20.2.2022)

Standard Rates (some heavy items may incur a higher cost)

Standard delivery £4.99 – 3-5 days delivery from despatch (please note this excludes weekends).

Express delivery starting from £5.99 – 2-3 days delivery from despatch (please note this excludes weekends).

Next Working Day – We do offer a 24hr delivery service, but we no longer refer to this as ‘Next Working Day’ due to order ‘received by’ times, courier collection times, and picking, packing and prepping times. Whilst we do often get packages out the same day, on a 24hr service so that they arrive the next day, we have found in recent years that the so called “Amazon Effect” has made this term unviable to advertise (that being that as a small family company that are open 9am to 5pm, we cannot receive an order at 8pm, process and ship out the same night and have it on your doorstep the following day).


Click & Collect FREE – Collect from our party shop in Nottingham (find our address and opening hours)

Saturday delivery – Saturday / Sunday (weekend) delivery is not currently guaranteed or widely available through our usual network of couriers. Some deliveries may well arrive on Saturdays, but this is at the discretion of the courier, and as such when ordering on a Friday for Next Working Day we do not guarantee it will arrive on the Saturday, we / the couriers guarantee it will arrive the next ‘Working Day’ i.e. Monday.


Working days

This term is widely used in delivery information as it refers to Monday through to Friday as being ‘working days’, and weekends are not classed as such. We use around half a dozen different couriers at any one time to give the best, cheapest and quickest delivery to your area across a wide variety of packages, which includes Small and Large Letters, Small and Medium Parcels and also Large Parcels. To have the flexibility to meet these demands we use the following services:

  • Royal Mail 24hr and 48hr
  • Despatch Bay 24hr and 48hr
  • DHL and DX Freight Via DespatchBay Parcel2Go, which includes MyHermes 2 to 3 Day and also 1 to 2 Day
  • Parcel2Go, which includes MyHermes 2 to 3 Day and also 1 to 2 Day
  • TNT Next Day
  • UPS Next Day Drop Off

All of these firms use slightly different terms, but as a general rule collections are made on ‘Working Days’ i.e. Monday to Friday, and deliveries are always done on Monday to Friday, and with Despatch Bay and Royal Mail delivering on Saturdays i.e. 6 days a week for just the delivery side of the Network.

As an example an order placed on a Wednesday at 8am in the morning will be despatched that same day, using the couriers ‘Next Working Day’ service and will therefore arrive on the Thursday the day after. However, an order placed on the Wednesday at 2pm, will be shipped on the Thursday using the couriers ‘Next Working Day’ service and arrive on the Friday. The reason for this is that the couriers have collection times of between 1pm and 5pm, so we cannot guarantee that after 12 noon we can pick, pack and ship your item that very same day due to the couriers various collection times.

If you are in significant need of a ‘Next Day’ delivery we do suggest that you call or email us before placing your order so we can advise you and can avoid any unnecessary disappointment.

We have increasingly found that over recent years many customers can place an order at 8pm at night and expect to be able to receive it the following morning, which we’re unable to do because of the nature of how couriers work, and also because our business is open from 9am to 5pm each day and we do not operate a night shift for packing orders.


Disclaimer: We always endeavour to do our absolute best to pick, pack and ship out your order as quickly as possible. However we do ask customers to understand that we purchase the Delivery Service on your behalf from all of the above mentioned couriers, and as such we entrust them to carry out the final leg of the journey to you. We know that statistically around 98% of orders with courier deliveries are done on time and in accordance with the service that we buy from them. However, that does mean that around 2% do not, this is often for a variety of reasons, but not least because the courier firms are enormous operations that handle tens or hundreds of thousands of packages each and every day, if not millions, and so inevitably parcels may go missing or take longer to deliver than anticipated.

We kindly ask that customers take this into consideration, and do not complain harshly or abuse our staff in the unlikely, but perfectly possible event that your parcel does not arrive in time. We always want happy customers, and we work extremely hard behind the scenes to pull your order together and get it out to you very quickly.

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